Privacy Policy

Discover how Evidence Wipe™ is committed to safeguarding your privacy and handling your personal data with the utmost care. Learn about our practices, the steps we take to ensure your information stays secure, and how we prioritize transparency in every aspect of data protection.

Last updated: January 1, 2025

1. Introduction and Scope

EvidenceWipe™, a product of NE1 Media LTD ("we," "our," "us," or "Company") is committed to protecting your privacy and personal information. This Privacy Policy ("Policy") sets forth how we collect, use, disclose, and protect information in connection with our privacy protection software and related services (collectively, the "Service"). By installing, accessing, or using our Service, you agree to this Policy and our Terms of Service.

2. Information Collection and Use

2.1 Personal Information

Evidence Wipe adheres to the principle of data minimization. We do not collect, store, or transmit any personally identifiable information ("PII") from files scanned by our software. All data identified for deletion remains exclusively on your local device and is never accessed or transmitted to our servers.

2.2 Technical and Diagnostic Data

We may collect the following non-personally identifiable technical data to improve our service:

  • Application version and build information
  • Operating system type and version
  • Hardware specifications (CPU, RAM, disk space)
  • Error logs (anonymized and stripped of personal data)
  • Performance metrics and usage statistics
  • Installation and update timestamps
  • License validation information

2.3 License Information

When you purchase or activate our software, we collect:

  • License key information
  • Activation date and device identifier
  • Purchase transaction details (through third-party payment processors)

We process information based on the following legal grounds:

  • Contractual Necessity: To provide and maintain our Service as per our Terms of Service
  • Legitimate Interests: To improve software performance, security, and user experience
  • Compliance with Legal Obligations: To meet regulatory and legal requirements
  • Consent: For optional features requiring explicit user consent

4. Data Processing and Storage

4.1 Local Processing Only

All sensitive data scanning and deletion operations are performed exclusively on your local device. At no time does our software transmit the content of files, personal data found during scans, or any user-generated content to external servers.

4.2 Data Retention

Technical and diagnostic data collected may be retained for up to 12 months for analytical purposes. License information is retained for the duration of your license term plus 3 years for tax and audit purposes.

4.3 Data Deletion Standards

Our software implements the following deletion standards:

  • DoD 5220.22-M (3-pass, 7-pass options)
  • NIST 800-88 Rev. 1 compliant methods
  • Gutmann algorithm (35-pass)
  • Custom overwrite patterns

5. Data Security Measures

5.1 Software Security

We implement industry-standard security measures including:

  • Encrypted communication protocols (TLS 1.3)
  • Code signing for software integrity
  • Regular security audits and vulnerability assessments
  • Secure development lifecycle practices

5.2 Data Protection Protocols

We employ protective measures to secure any data we process:

  • Encryption at rest using AES-256
  • Access controls and authentication mechanisms
  • Regular security updates and patches
  • Incident response protocols

6. Third-Party Services and Integrations

6.1 Minimal Third-Party Dependencies

Evidence Wipe operates with minimal third-party integrations. We may engage service providers for:

  • Payment processing (PCI DSS compliant processors)
  • Software distribution and updates
  • Anonymous analytics (when enabled)

6.2 Third-Party Data Protection

All third-party processors are contractually obligated to maintain appropriate data protection standards and comply with applicable privacy laws.

7. International Data Transfers

If you are located outside the United Kingdom, please note that any information you provide may be transferred to, processed, and stored in the United Kingdom. We implement appropriate safeguards to protect your information in accordance with applicable laws, including Standard Contractual Clauses where applicable.

8. Your Privacy Rights

8.1 Access Rights

You may request access to the technical data we have collected about your use of the software (excluding personal data which we do not collect).

8.2 Control Options

  • Opt-out of diagnostic data collection
  • Disable optional features
  • Request deletion of technical data
  • Update license information

8.3 GDPR and CCPA Rights

Depending on your location, you may have additional rights under GDPR, CCPA, or other privacy laws. Contact support@evidencewipe.com to exercise these rights.

9. Children's Privacy

Our Service is not directed to persons under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately.

10. Privacy by Design

Evidence Wipe is designed with privacy as a fundamental principle:

  • Proactive rather than reactive measures
  • Privacy as the default setting
  • Full functionality with maximum privacy
  • End-to-end security
  • Visibility and transparency
  • Respect for user privacy

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Material changes will be notified through prominent notice on our website or through the software interface. Your continued use of the Service after such modifications constitutes your acknowledgment and acceptance of the modified Policy.

12. Contact Information and Complaints

12.1 General Inquiries

For privacy-related questions or concerns:

  • support@evidencewipe.com

12.2 Data Protection Officer

Our Data Protection Officer can be reached at: support@evidencewipe.com with the email subject line: 'D.P.O - [Your Purchase or License Number]

12.3 Regulatory Complaints

You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

13. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of England & Wales, United Kingdom, without regard to its conflict of laws principles. Any disputes relating to this Policy shall be subject to the exclusive jurisdiction of the courts located in England & Wales, United Kingdom.

14. Entire Agreement

This Privacy Policy, together with our Terms of Service, constitutes the entire agreement between you and the Company regarding the privacy aspects of the Service and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

15. Severability

If any provision of this Privacy Policy is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.